Important legal agreements

Bbtservers Web provides web hosting to customers all over the world, and we take responsibility for protecting each client and providing the best services available. All BbtServers Web customers are subject to the following terms of service:

Billing and Refund

Services provided by Bbtservers Web do not have any refund policy due to the nature of the hosting industry and the costs associated with providing and maintaining the service.

We accept PayPal / Payonner. There is no minimum contract for any plans. In the event of any disputes we are unable to provide any refunds for your responsibility to verify our services in the validity period you purchase, and then decide to be a tenant to continue or not. Due to the nature of the business and services we provide, we do not offer any refunds, so all sales made from BbtServers Web are final.

Fair Use Policy

1. Each cPanel will be customized with 100% CPU, RAM: Upto 1GB, IO & IOPS: Upto 1 GB. In a shared environment, sites must keep the resource under the limit and MySQL query time may not take long. Accounts using morethan The fair use policy will be suspended and we can grant access to a single IP address for optimization

2. If any account is repeatedly abused. The corresponding account will be suspended and must pay a $ 20 (non-refundable)

3. There are no refunds for any customer if they attempt to abuse our network until the service is used or not. No registration / hosting is allowed with bank names We will cancel the application (even if it is not used)

4. A delay fee of $ 1.20 will be added by our billing system if no invoice is paid within the due.

5. Any suspended service related to abuse such as phishing, spam, harassment, malware, etc. will be suspended within 24 to 48 hours with / without notification if security fees are not paid or the customer fails to respond.

6. If no service is paid until after due date, our WHMCS system will automatically delete the account with / without notification. We are not responsible for any data if the dues are not paid.

7. We do not offer any refunds for invoice renewal / payments.

8. We do not offer any refunds for the system that are under the promotional code (coupon code) even if it is less than 7 days money back.

9. If any customer uses offensive language (unwanted words or bad words) on any support methods such as (Livechat, Email, Ticket, Whatsapp) we will terminate the customer service immediately without any excuses. We are not responsible for the data inside your account.

10. The web hosting service's web site is not allowed on our server. If you host it and notify it by our team, we will suspend it. To cancel the customer, he / she must send us proof of company registration, proof of identity provided by the Government after verification, we will cancel the account suspension. Failure to provide evidence during the time frame will fail to cancel the service and no refunds will be made.

11. In accordance with our mail policy, you are not permitted to send any unsolicited / bulk email messages in any of our services such as: subscriber, reseller, major seller and VPS plans. We do not offer any refunds on unsolicited emails / bulk emails. It is blocked on all of our VPS servers because all major service providers are running IP6 to ipv4 tunnels to deliver outbound mail, as well as running a dual stack for incoming email (e-mail messages can be sent to their IPv4 address and will process delivery to the client on IPv6 .

12. There is no refund for promotional hosting plans until purchased for one or two years.

13. Promotion of free hosting is not allowed for any distributor / retailer. If submitted, the account will be suspended and no refunds will be made. To reactivate your account the customer must pay the activation fee to use the resources of $ 15.00 (non-refundable payment) We will terminate all account under WHM

14. You are not allowed to create hosting with free domains such as tt .ga .ml. cf and other free areas. Abuse cases are increased using free domains. If you want to host a free domain you need to get approval from our abuse / security team.

15. All accounts will be suspended on the fifth day of maturity and will be terminated on the eighth day of maturity. We are not responsible for any loss of data if the account is terminated due to payment, we can help you restore backups only if available in the backup server will be charged.

16. We have rights to change our policies / rules at any time with / without any information. You can (the client) check policy pages for any updates

Acceptable Use Policy in Additions and Resellers

Examples of unacceptable articles include: IRC Bots, Proxy Texts, Anonymizers, Pirated Software, Warez, and Hosting Images only sites that do not actually host content for regular websites / websites, security, high interest interest programs (HYIP), bank notes, live / chat scripts, download sites (Pirated software), treasury bills trading programs, major bank programs, lottery sites, muck, rpg sites, hate sites, hacker sites / archive programs that focus on illegal activities, flash games or online gaming sites, , Hosting files. No refunds will be given. But in our external hosting plans you can do anything.

We reserve the right to refuse the service to anyone. Any material in our judgment is prohibited to be obscene or threatening and will be removed from our servers with or without notice. Failure to reply to email from our Abuse section may result in suspension or termination of your services within 48 hours. If you suspect acceptance of your site or service, please contact us and we will be happy to assist you. No refunds will be given.

C. Potential abuse of minors is strictly prohibited, including, but not limited to, child pornography or content believed to be child pornography (lolita). Any site found for hosting child pornography or linking it to child pornography will be terminated immediately without notice. We will also inform the competent authorities. No refunds will be given.

D. Distributors: We will suspend the site in question and notify you so that you can terminate the account. We'll monitor your activity for more than one violation of this type that could result in the immediate termination of your account. No refunds will be given.

E. Direct Customers: Your services will be terminated with or without notice. Violations will be reported to the appropriate law enforcement agency. No refunds will be given.

It is your responsibility to ensure that scripts / programs installed under your account are safe and directory permissions are set correctly, regardless of the installation method. When possible, set the permissions on most directories to 755 or as restrictive as possible.